Email issue reports/questions

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1

If anyone is having issues with emails please post them here.

Troubleshooting

  1. Emails are sent from noreply@forum.realfoodcampaign.net so check your spam folder or search for that address.
  2. When you create an account you should get an email with the subject [GOATech] Confirm your new account
  3. If you don’t confirm your email address people can’t @ mention you.
  4. You can change options for when you get emails from the forum in your preferences under email.
2

FWIW my emails were going into spam leading up to the conference. I noticed a week before and marked “Not spam” in my gmail and that has seemed to fix the issue.

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3

Forum emails started going in my Gmail spam again… :frowning:

If it helps this is the Gmail info:

[User name] via GOATech noreply@forum.realfoodcampaign.net via elasticemail.com

Why is this message in spam? Lots of messages from elasticemail.com were identified as spam in the past.

Also it seems that http://forum.realfoodcampaign.net/ doesn’t exist anymore. The email gods probably won’t be happy while that URL doesn’t exist. Could we switch to a GOAT email service/do we already have one?

4

Thank you @3wordchant @jgaehring @mstenta for fixing this. For future reference it seems that setting the contact email, contact url and notification email in Discord settings fixed this.

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